VoIP Innovations Adds International DIDs’ and A-Z Termination to its Wholesale VoIP Service

January 17, 2012

VoIP Innovations, North America’s Premier Wholesale VoIP carrier, announced expansion of its VoIP network. “We are excited to announce that VoIP Innovations will now offer DID’s in over 60 countries. We are also adding international A-Z termination”, stated Jason Tapolci, President for VoIP Innovations. VoIP Innovations already provides one of the largest DID footprints in North America. The addition of international origination and termination will make it one of the largest VoIP footprints for any U.S. based carrier.

Resellers will be able to quickly provision these International DID’s in real-time through VoIP Innovation’s TITANIUM III Platform. TITANIUM III is an easy to use proprietary web portal were resellers can do a variety of functions like provision DID’s, add and delete endpoints, update DID features, submit LNP’s requests and much more.

“VoIP Innovations TITANIUM’s backoffice is by far the most robust portal in the industry”, stated Larry Walker, a Hosted PBX provider. “Its functionality is something I have not seen from other VoIP carriers. The addition of international DID’s and international termination is something we have been waiting for. It is great to have all these services from one provider.”

VoIP Innovations also plans on introducing its iPhone and Android app at the Internet Telephony EXPO in Miami in early February. “The first version of this app will allow resellers to view their TITANIUM dashboard reports and view important data,” stated Nick Medina, VP of Business Development for VoIP Innovations. “We are excited about expanding our product line and helping our resellers manage their VoIP business. We believe in not only providing a competitively priced service, but also helping our ITSP’s with the tools they need to be successful.”

VoIP Innovations is based in Pittsburgh, PA. To learn more about VoIP Innovations, visit them at http://www.VoIPInnovations.com or 877-478-6471.


How to become an ITSP (Internet Telephony Service Provider)

December 12, 2011

By Nick Medina

December 12, 2011

VoIP has quickly replaced traditional phone service over the last few years.  As companies strive to cut costs and get more value from their phone providers, VoIP has quickly gained customer adoption.  VoIP has weathered the economic turmoil over the last few years and is one of the few industries that has experienced exponential growth.

Infonetics Research estimates that the VoIP services market neared $50 billion in 2011.  It forecasts that business and residential VoIP services will grow to $74.5 billion by 2015.   The hosted PBX business is expected to more than double from 2010 to 2015.  So how does one get started in offering such a service?  It is easier than you might think, there are three components you will need in order to offer your own Hosted VoIP service.

First, you will need a VoIP platform or switch.  This can be a open-source solution like Elastix, FreePBX, FreeSwitch, Trixbox or a paid versions like Broadsoft and others.  There are literally hundreds of free and paid versions of these types of platforms out in the market.  Some are fully hosted and some are premise-based.  This platform will provide all of your class five features.  Class five include features such as voicemail, call forwarding, hunt groups, auto-attendants and more.  Some platforms are capable of supporting multi-tenant, while others can only support a single company.  Features and pricing vary across the board.  Determine what your target market ahead of time, so you can figure out the best one to fit your needs.

Second, you will need to find a VoIP carrier.  These services are also known as class four.  The most important is origination, also referred to as DID’s or phone numbers. Coverage is king, so make sure your provider has the largest footprint available in your target market.  Termination is also necessary; it is typically referred to as long distance or outbound service.  As a VoIP provider, you are required to offer e911, no exceptions.  Then there are other services like 411, caller ID, directory listing, T.38, etc.  You may find that it is easier to start with one carrier that can offer all of the above services.  Quality is the key when choosing a carrier.  Make sure they offer 24/7 support and that they can offer you real time reports.  Reporting is the most crucial aspect of this business and the more information a carrier can provide, the better.

The third and final piece is end user equipment or software.  You can choose to offer this directly or let your customers bring their own device (BYOD).  Most ITSP’s will offer some kind of ATA (analog telephone adapter).  Linksys is by far the most common and popular with ITSP’s.  The ATA allows end users to simply plug their existing analog phone into the device, which then plugs into their data network.  Another option is to provide an IP Phone.  IP Phone are the most popular choice for businesses.  Many of these IP phones have built in buttons to support some of the advanced class five features offered by some of the platforms.  One last option that is quickly gaining popularity is to provide some kind of soft phone or software.  Many companies are electing to install software on their computers and forego phones completely.  There are also apps you can download to your mobile devices that allows you to make VoIP calls over a Wi-Fi network.

Nick Medina is VP of Business Development for VoIP Innovations.  VoIP Innovations provides wholesale origination and termination services across the globe.  They offer one of the largest DID warehouses with over 500,000 DID’s in stock in over 8,500 rates centers.  Their proprietary software, TITANIUM III, allows ITSP’s to quickly provision DID’s as well as e911, CNAM, caller ID and more.  To learn more about VoIP Innovations, visit them at http://www.voipinnovations.com


VoIP Innovations Launches Stand-alone E911 DID Registration for Service Providers

November 22, 2011

By Nick Medina

Pittsburgh, PA (PRWEB) October 25, 2011

VoIP Innovations announced the launch of their enhanced E911 service to their Titanium III Platform. Service providers, carriers and resellers can now register both on-net and off-net DID’s for E911 service through the Titanium III portal or through VoIP Innovations’ API.  This service is available for all 50 states in the US, Canada and Puerto Rico.

“We realized that a lot of VoIP carriers are inflexible by only offering e911 service for DID’s residing on their network,” stated Jason Tapolci, President for VoIP Innovations.  “Our goal is to provide a ubiquitous and single source vendor portal for service providers.  Unfortunately, E911 is one of those services that no one really wants to sell, but is a very necessary component of our industry.”

There are some vendors that are strictly providers of E911 service out there,  however,  they have traditionally charged thousands in setup fees and forced companies to sign long contracts with high commitments.  VoIP Innovations realized they could save their customers a lot of time, energy and money by offering this additional service.

Patrick Hughes, IT Manager for a Hosted PBX provider, stated, “We use VoIP Innovations to register all of our DID’s for E911 services.  Even the ones we get through other carriers.  We do this because the other carriers don’t provide the portal tools and API’s that VoIP Innovation has.  At the end of the day, scalability is key factor for us as we are adding about 30-50 new customers per day.”

VoIP Innovations is an IP-based wholesale communications provider with more than 20 years of experience in the VoIP industry. With over 8,500 rate centers and 500,000 DID’s in stock, VoIP Innovations boasts one of the nation’s largest VoIP Origination and Termination footprints in North America. They are owned and operated by ABG Capital.


VoIP Innovations Expands its VoIP Termination Footprint and Service Offering

September 7, 2011

VoIP Innovations announced the expansion of its voip termination footprint and service offering for sip providers. VoIP Innovations has been at the forefront of VoIP expansion and innovation for nearly a decade. It is the underlying carrier for several hundred Hosted PBX, Calling Card Providers, Carriers and Resellers offering VoIP service.

Pittsburgh, PA (PRWEB) August 01, 2011
VoIP Innovations announced the expansion of its VoIP termination footprint and service offering for SIP providers. VoIP Innovations has been at the forefront of VoIP expansion and innovation for nearly a decade. It is the underlying carrier for several hundred Hosted PBX, Calling Card Providers, Carriers and Resellers offering VoIP service.

Nick Medina, VP of Business Development for VoIP Innovations stated, “In the last 6-months we have invested quite a bit of financial and human capital into our short duration (dialer) and standard duration (conversational) termination products. We have deployed a new proprietary Least Cost Routing management software, invested in additional switching equipment and added over a dozen new carriers to our routes.”

VoIP Innovations has a business model that is uniquely different than those of traditional carriers. VoIP Innovations offers their own termination routes as well as routes from dozens of the top US and Canadian termination carriers. “By doing this, we are creating a least cost rate deck for our customers and reducing the pain associated with managing multiple carriers.” stated Nick Medina, VP of Business Development VoIP Innovations. In addition to aggregation benefit, VoIP Innovations large traffic volume, allows them to provides a more competitive pricing model than most clients would get direct from those carriers.

VoIP Innovations is also one of the nation’s largest short duration termination providers, also known as dialer or predictive traffic. While most carriers have shunned away from this type of traffic, VoIP Innovations has embraced it. If fact, they invested in their infrastructure to add additional capacity. This upgrade was necessary for the growing demand that would allow several of their dialer clients to have a virtually unlimited amount of concurrent call sessions.

Network infrastructure and voice quality is top priority for VoIP Innovations. They are always looking for additional high quality voip routes. But managing several million routes is no easy task. “We recently deployed proprietary software which provides better route and pricing management.” Stated Tim Linn, Lead Engineer for VoIP Innovations.

It’s clear that choosing the correct termination carrier/partner has become a large part of succeeding in the ever changing voice over IP world. With the wave a newcomers to this market place, it has become increasingly harder and harder to decipher the real players from the “two guys and a free switch” player. VoIP Innovations has quickly earned a reputation for providing a carrier class termination service that rivals the large telcos.

To learn more about VoIP Innovations, visit them at http://www.voipinnovations.com or 877-478-6471.


VoIP Innovations Launches TITANIUM III Backoffice

July 1, 2011

VoIP Innovations, North America’s premier wholesale VoIP carrier, announced the latest release of its backoffice portal, TITANIUM III. The new reports and tools are designed to help ITSP’s manage their DID operations.

Titanium III Logo
VoIP Innovations, North America’s premier wholesale VoIP carrier, announced the latest release of its backoffice portal, TITANIUM III. The new reports and tools are designed to help ITSP’s manage their DID operations.Quote end

VoIP Innovations, North America’s premier wholesale VoIP carrier, announced the launch of its latest backoffice portal, TITANIUM III. “We completely redeveloped the backoffice from the ground up to provide better reporting and tools our ITSP’s were looking for”, states Jason Tapolci, President for VoIP Innovations.

As a VoIP carrier, VoIP Innovations provides VoIP origination and termination to some of the nation’s largest internet telephony service providers. The new backoffice provides better LNP (Local Number Portability) management, DID inventory overview, integrated ticketing system, Dashboard reports that provide a high level overview and much more.

Titanium III Screenshot

Titanium III Main Dashboard

“As a VoIP carrier for DID’s and termination, we decided that we wanted to provide more than just the service to our customers,” stated Corey Potts, VP of Sales for VoIP Innovations. “We wanted to not only provide the DIDs’ but also provide reporting, additional functionality and a backoffice portal that would provide real-time provisioning for services.”

While many carriers focus only on providing the DID and termination service, VoIP Innovations provides an actual backoffice that many ITSP’s find necessary to help them better manage their operations from an inventory and financial basis.

VoIP Innovations is already working on TITANIUM IV which will include SMS, fax to email and a few other customer requested features as well. These features will be rolled out to existing customers first.

VoIP Innovations is an IP-based wholesale communications provider with more than 20 years of experience in the VoIP industry. Based in Pittsburgh, PA, VoIP Innovations employs over 50 people and boasts one of the nation’s largest VoIP network footprints. They are owned and operated by ABG Capital.

To learn more about VoIP Innovations, visit them at http://www.voipinnovations.com or 877-478-6471.


VoIP Innovations will be exhibiting Sept. 13 to 15 at ITEXPO West in Austin. Booth #914

July 1, 2011

In September, VoIP Innovations will be exhibiting at TMC’s ITEXPO West in Austin. VoIP Innovations will be exhibiting Sept. 13 to 15 at ITEXPO West in Austin.

VoIP Innovations will be there exhibiting our wholesale voice-over-IP services. Current service providers, ITSPs, resellers, carriers, call centers, etc. should stop by to partner with VoIP Innovations.

Stop managing multiple vendors and your own network – let VoIP Innovations free you up to focus on sales and growth. As we try to cut costs, you must also remember the long-term cost savings you’ll get by meeting companies such as VoIP Innovations at ITEXPO.

The economic crisis has taught us that we’re not going anywhere. It a time where service providers come and go, almost overnight, we’re in it for the long-haul. We’ve been in the business for over 20 years, pioneering the early days in the retail ISP and network services industry at the forefront of VoIP development.

We continue to invest in our infrastructure to ultimately provide the best possible service to our customers.  We have developed and deployed industry changing back office tools that provide phenomenal visibility and functionality to our customers.  It’s all about making it easier for our customer.

ITEXPO continues to be our most successful conference event. This is our 11th IT EXPO we’re exhibiting at.  VoIP Innovations will definitely be at IT EXPO East 2012! Follow us @voipinnovations or find us on Facebook to keep up with our events and happenings.


VoIP Innovations Expands its Wholesale VoIP DID Offering to Service Providers

July 1, 2011

VoIP Innovations, North America’s premier wholesale VoIP carrier, announced expansion of its VoIP DID footprint. The expansion includes over 8,500 rate centers and over 500,000 DIDs in stock.

VoIP Innovations, North America’s premier wholesale VoIP carrier, announced expansion of its VoIP DID footprint. “We have expanded to over 8,500 rate centers and over 500,000 DIDs in stock within the last few months”, states Jason Tapolci, President for VoIP Innovations.

As a VoIP carrier, VoIP Innovations provides VoIP origination and termination to some of the nation’s largest hosted PBX providers, calling card companies and internet telephony service providers.

VoIP Innovations recently launched its Tier X network which includes an additional 1,200 rate centers. Wholesale cost for this network include DIDs for $0 .25 cents and $0.0005 cents per minute. A per port service starting at $2.00 per port is also available.

“Customers love us for our voice quality, but end up using us because of our backoffice tools. “ states Tim Linn, Lead Engineer for VoIP Innovations. VoIP Innovations recently announced the launching of its online LNP tools and enhanced API tools as part of its Titanium backoffice v.3 platform. VoIP Innovations is one of the first carriers in the industry to not only provide the services, but also provide the tools that providers need to help them manage and grow their VoIP business.

VoIP Innovations is an IP-based wholesale communications provider with more than 20 years of experience in the VoIP industry. Based in Pittsburgh, PA, VoIP Innovations employs over 50 people and boasts one of the nation’s largest VoIP network footprints. They are owned and operated by ABG Capital.

To learn more about VoIP Innovations, visit them at http://www.voipinnovations.com or 877-478-6471.


VoIP Innovations Offers Canadian Origination

June 29, 2011

VoIP Innovations, a Pittsburgh-based provider of wholesale Voice over Internet Protocol service, offers Canadian origination, giving customers the ability to receive calls, purchase DIDs, and port telephone numbers in Canada.

VoIP Innovations’ origination footprint covers 95% of the United States and Canada, cementing their position as the top domestic VoIP wholesaler in North America.

“Through our tremendous growth, it has become very clear who we are and who we want to be,” says Jason Tapolci, Product Manager at VoIP Innovations. “We are a wholesale Voice over IP provider with an unparalleled aggregation model.  Our goal is to become the premiere Voice over IP carrier in North America.”

VoIP Innovations added Canadian termination coverage as well as service in Puerto Rico and Hawaii, making for a complete North American service package. Customers will be able to enjoy a full array of domestic VoIP services from a single wholesale provider, including origination, termination, local and toll-free number porting, and features such as CNAM and T.38 faxing.

About VoIP Innovations: VoIP Innovations is a wholesale provider of U.S. inbound, toll-free and outbound VoIP calling. With more than 8,500 rate centers, VoIP Innovations features one of the nation’s largest VoIP networks and also boasts a DID warehouse with over 500,000 numbers.


VoIP On The Front Lines

February 22, 2010

Sure, VoIP is catching on big time. Everybody knows that. It’s just a matter of time, and not a whole lot of time, before it eviscerates old-school telephone service. But military-issue VoIP equipment? That’s some serious stuff.

New York-based company Accusonic Products has introduced a multi-platform VoIP vehicle intercom system, designed with the military in mind. It’s not VoIP’s first foray into international conflict, but it may well be the coolest to date.

Accusonic’s offering is an ultra-light yet extremely durable Integrated Multi Platform (ImP) command and control system with the ability to connect 500 separate nodes simultaneously.  The system will be able to transmit voice, data and video simultaneously, meaning the crews of light combat vehicles, tanks and assault boats will have an unmatched level of tactical understanding.

This equipment will literally be used to share strategy while defending positions and launching offensives. Yeah, it’s kind of like how you coordinate attacks with your friends while you play Halo on Xbox or Call Of Duty on PS3, except this stuff will actually be utilized by the real military. You know, the ones who risk their lives so you can sit around in and talk smack while playing that video game?

The system is compact and takes up little space compared to legacy systems, and it’s designed to continue working even after it has suffered extensive damage. It’s really advanced, really cool and it literally has the ability to save lives.

I don’t understand how, at this point in its evolution, people still resist VoIP. If it’s reliable enough to be in charge of out troops’ lives, then it’s probably safe to assume it’s reliable enough for your home or business.

The original story I saw this in is here, and you can take a look at Accusonic’s page and products here.


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